As the company prepared for EU market entry with a centrally authorized product while simultaneously expanding internationally, it faced the challenge of establishing a compliant and scalable pharmacovigilance framework across multiple regions.
The organization required a centralized PV operating model capable of supporting both EU requirements and local regulatory obligations worldwide. This included coordinating activities between global PV teams, ensuring consistent communication with competent authorities, and managing collaboration with local pharmacovigilance providers across an increasing number of countries.
In addition, the company needed a framework that would remain scalable as new markets were added, without significantly increasing internal operational complexity or headcount.