Senior Account Manager

The QbD Group supports life sciences companies worldwide from idea to patient. QbD’s team offers knowledge & tailored (software) solutions in development, clinical, regulatory & compliance, production and distribution for companies active in ATMP, Biotech, Medical Devices, In Vitro Diagnostics, Digital Health and Pharma. To expand our services and offerings within Belgium, we are looking for a Senior Account Manager with a proven track record to join our Belgian commercial team. Do you have a network in the vibrant life science industry and are a hero in building strong relationships with key decision makers? Do you have experience with selling high value services? Then this position might be a match!

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What are your responsibilities? 

  • Develop and implement sales strategies to meet and expand the business in Belgium. 
  • Prospect, identify and evaluate new business opportunities with new and existing customers in the region. In this function there is a clear focus on developing key accounts for long term consulting positions together with selling project–based services which include a mix of expertise. 
  • Build new and expand existing client relationships across multiple functions with key decision makers at C-level and operational level 
  • Build long-term customer relationships and strategic business partnerships in order to support clients through their journey from idea to patient. Identify customer needs, respond to inquiries and propose creative solutions in a timely manner.  
  • Establish and manage a pipeline of opportunities in order to achieve sales targets 
  • Manage the full sales process for opportunities from lead identification to contracting with accurate follow-up in the CRM system 
  • Evaluate complex questions, divide them into manageable parts to be able to take the customer through their journey?from idea to patient
  • Being able to manage multiple stakeholders both internally and externally 
  • Expand your network in the life sciences sector by playing an active role in different networking associations
  • In addition to an external network, you also build your internal network within the organization with QbD consultants, sales colleagues, HR, marketing… We do sales together, with you in the lead! 

Who are we looking for? 

  • You have a master’s degree in a scientific field, which you combine with at least 5 years of field experience, commercial flair and common sense 
  • You have a proven track record developing mid-level and senior customer contacts 
  • You are fluent in Dutch & English, knowledge of French is a big plus 
  • The medical device/pharma/biotech world is your passion and you’re able to talk on a more technical level as well. High level knowledge on quality system standards, a (pharmaceutical) GMP environment and developments in the cell & gene sector are a big plus 
  • You have the ability to engage clients across different activities that are crucial for the customer to bring the product to the market: from clinical, regulatory, quality systems & control, validation, to communication 
  • You have a healthy dose of self-confidence; you not only know how to convey the message smoothly, but above all you listen actively to customers, partners and colleagues, showing patience and keeping an eye on long-term solutions and partnerships 
  • You have the ability to influence others both internally and externally 
  • You feel comfortable working with different tools and systems. An accurate follow-up in the CRM system is key for you
  • You communicate and report clearly and bring up any concerns in due time. 
  • A true QbD’er can be recognised by the following qualities: 
    • Resilient: Your strong and positive attitude helps you overcome any challenge
    • Hungry for knowledge: You are always open to learning 
    • No BS mentality: you can be straightforward in a respectful way and have a winning aspiration
    • Innovative: You are constantly looking for new and better solutions

What’s in it for you? 

  • QbD offers you an attractive and competitive salary package, that will be tailored to individual needs, considering legal requirements and local laws and regulations. 
  • Join us to build a sustainable career, where job security is ensured, and lasting, meaningful connections are formed. 
  • As we’re a knowledge-based company, you’re guaranteed to embark on a continuous journey of learning and development. 
  • Be part of our global success story. As an award-winning company we value everyone’s contribution and celebrate achievements together
  • Our promise to you: 
    • As an ambitious and pioneering company, we want to offer you the best possible environment to thrive within the life sciences. 
    • Moreover, we aim to create a joyful community where you dare to be and can be yourself. Because the best way to grow is by growing together as unique individuals. 
    • In short … We stand for JPEG: Joy in Partnership, going for the Extra mile to Get things done! 

Interested? Send us your CV and motivation letter and who knows, we might welcome you soon in our QbD family! 

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