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A day in the QbD life of… Jolien, Pharmaceutical consultant

Jolien Goossens

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As Production Support Engineer I support my client Biocartis with issues associated with the production process. Depending on the problem, it is my job to either involve other departments or to solve it within the department. I also train operators and supervisors and prepare Biocartis for the future, by tackling problems with continuous improvement projects. By the way, QbD is always looking for new talent, so if you like what your read, don’t hesitate to send your resume to our HR-team.

My name is Jolien Goossens and I’m a Pharmaceutical consultant at QbD. Want to know what my day on September 30 looked like? Keep reading…

06h10: Wakey-Wakey! I live in Buizingen and work in Mechelen, so I get up early to avoid traffic jams.

07h45: I arrive at work and start by checking my e-mails with a cup of black gold (my day hasn’t really started until I’ve had some coffee). After that, I finish a few online trainings in Master Control. I’ve been doing this job for only a month or so, so I need to complete a lot of trainings in order to perform a certain task.

Start of the day of a Pharmaceutical consultant

11h00: I’m invited to a meeting with fellow QbD’er Jeroen and different departments (QC, process engineering, system engineering and production support) to find the root cause of a non-conformity. During the productive meeting we find the root cause and define the first actions.

12h00: Lunch time! Time to catch up with the colleagues about work and to exchange new recipes. We’re all foodies, so most of the time we’re talking about new things we’ve tried in the kitchen. Jummy!

Meeting with Jeroen QbD'er
Lunch time with colleagues

13h00 – 16h00: I’ve been asked to give some trainings to cluster owners and supervisors about Microsoft Word 2016 and Technical Writing. For this last training, I’ve written several procedures a priori to fold an origami tiger. Cluster owners and supervisors were requested to fold one with the instructions given. Depending on the procedure, it was easier to obtain a tiger. With this exercise I tried to prove that an optimal procedure is necessary to obtain a qualitative product. I’m quite forgetful so I haven’t taken a picture of the group, but I still have the origami tigers!

An optimal procedure is necessary to obtain a qualitative product.

Procedure origami tigers for cluster owners

16h30: I visit the production line ML2 with cluster owners and supervisors of ML1. We see how production steps are visualized, so that they can be implemented uniformly on ML1. Unfortunately, photographs are not allowed within the production department.

A Pharmaceutical consultant at the fitness
Pharmaceutical consultant Jolien

19h00: End of the day, I head to the fitness. A tough program awaits me – with cardio training (running 7km) and stabilization & BBB exercises – but I survived!

22h00: Time for bed! Tomorrow, we’re going to Durbuy with all the Biocartis colleagues and I’m looking forward to it!

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